As a Community member, one of your perks is the ability to access the Ideas page to share product feedback on Sales Navigator by suggesting new features, enhancements, and/or fixes to the LinkedIn Sales Solutions team. If you haven’t yet tried out the Ideas feature, find out how to get the most out of it below:
Jump to Section:
- Access the Ideas Feature
- Search for an Existing Idea
- Submit a New Idea
- Filter Ideas by Development Status
- Check Status and Admin Response
- Leverage Category Filters
Access the Ideas Feature
The Ideas page is available to all Sales Navigator Community members, meaning that anyone with a Sales Navigator license can access it. Once you’re logged into the Community, you’ll be able to find Ideas at the very top, between the “Product Essentials” and “Advocacy” options. You can access Ideas from any page in the Community by the top menu bar.
Note: If you find yourself unable to access the Ideas page, please reach out to the Community team:
Search for an Existing Idea
Before you submit your product idea, it’s helpful to check if other members have also thought of the same thing. To see if a similar idea has already been submitted, type a few keywords in the search box on any page and there will be an 💡 icon next to submitted ideas. If you see one that reflects your idea, rather than add a duplicate, give the first one an upvote!
For example, if you’d like the ability to schedule InMail messages, you’ll see that there are already several ideas related to “schedule InMail” (marked with the lightbulb emoji).
From there you can either select the idea by clicking on the title or hit “Enter” to see all search results. The platform will take you to the Search page that gives you results from Ideas, Community discussions, and articles. By selecting the content type “Ideas” you will only see the already submitted product update suggestions.
If you see any search results, click on the idea most relevant to yours. Then, on the next page, you can:
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upvote the idea and/or
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leave additional comments on how this idea could help you and/or your team (the more context and vocal support the better for getting an idea prioritized on the roadmap)
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⭐ subscribe to the idea so you always find it under your Subscriptions (by clicking on your profile avatar) and receive notifications about your peers’ feedback and status updates by your Admin.
Note: By commenting on posts and ideas, you can subscribe to them and find them under your “Subscriptions” on your profile. Please ensure that your notifications are turned on for receiving emails on new replies by your peers or the Community Team. You can do so in Profile settings by selecting “Yes” to “Receive email notifications from your post subscriptions”.
Submit a New Idea
If your idea hasn’t been submitted yet, we’d love to hear about it! To share your feedback with us, click on “Create product idea” on the Ideas page to submit your new product feature or enhancement.
On the next page:
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Select “Product Idea” as the kind of post you are creating. It ensures that your suggestion will be automatically added to the idea board.
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Add a title to your idea that describes it the most clearly. Think: one phrase/sentence that succinctly gives us the main idea.
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Add more details in the box below (i.e. what exactly would you like the feature or enhancement to do and how/why that would help you).
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If applicable, attach additional files. We kindly ask you to exclude any PII (personal identifiable information) such as last name, contact info, and profile photo, but if you have screenshots, mockups, or examples that help illustrate your idea, please share them.
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Select the “Product Feature” to categorize your idea under any specific function. Select “Others” if you don’t see any that are applicable.
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Add tags to promote your idea in relevant categories to get more supporters.
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Click “Create”.
Filter Ideas by Status to Understand What Might be Coming Soon
On the top of the Ideas page, you may notice that we filtered the “New”, “Likely to Implement”, and “Implemented” ideas so you can easily browse through the ideas that you can vote for and see the product updates that have been suggested by the Community.
On the right side of the Ideas page, you may notice the “Filter by idea status” section. As the title suggests, this means that you can filter the submitted ideas by their status to check their progress. Here is what each of the statuses means:
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Pending Customer Response: This idea needs more information before it can be submitted.
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Idea Submitted: This idea has been submitted to the Product team for review. Updates are planned quarterly.
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Likely to Implement: This request will be included in the product roadmap in the near future.
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Future Consideration: This idea is currently being reviewed by the Product team and may be considered for the future depending on business objectives and priorities.
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Planned: This request is planned to be included in the next 2-3 quarterly product releases.
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Implemented: This feature or enhancement is now live and available in Sales Navigator (depending on your Sales Navigator license).
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Bug, not a feature: This is not considered a feature or enhancement request, as users were experiencing it due to a bug or technical issue that has now been resolved.
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Already Exists: This feature already exists in Sales Navigator.
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Duplicate Idea: This idea is a duplicate and will be merged with the pre-existing idea. Please direct all votes and input to the primary idea.
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Unlikely to Implement: After review and careful consideration, the Product team has decided that this feature or enhancement will not be considered for Sales Navigator at this time.
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Out of Scope: This idea is out of our current scope of work and will not be considered at the present time.
Check the Status and See the Admin’s Response
After submitting an idea, you will receive acknowledgment from an Admin within three business days, either informing you of your idea’s submission or asking for further information before submitting. Once submitted, ideas are reviewed quarterly with the Product team to prioritize what makes it on the roadmap. An admin will update you and your idea quarterly based on those discussions.
Quarterly, the Community team will share an update on any product releases and update posted ideas accordingly.
💡 You can find your submitted ideas under “Posts” on your Profile section (by clicking on your avatar) or, if you subscribed (by leaving a comment or clicking on the ⭐ icon) to another member’s idea, you’ll see it under your Subscriptions.
Leverage the Category and Most Popular Filters to Browse Ideas
Under the “Filter by idea status” section, you can also view submitted ideas by product areas. Filtering by product area on the right gives you a brief view of what specific features other members may be thinking about.
We hope this article covered the Ideas feature more in-depth and walked you through all the ways you can not only share your product ideas with us but also share if you agree with what has been previously shared by your peers. If you have product feedback to share with us, we invite you to add a new idea or upvote and comment on existing ones.
