Introduced optionally last quarter, Two-step Verification (2SV) adds an extra layer of security by requiring users to verify logins via text or an authenticator app. This quarter, 2SV becomes mandatory for every license holder, rolling out between Apr 22 and Jun 9. Once 2SV is available for your contract, you will have two weeks (14 days) to complete the setup.
This helps protect sensitive data and ensures a more secure experience for your team. We care deeply about offering Sales Navigator customers trusted experiences, and Two-step Verification helps ensure that your Sales Navigator account is protected from unwanted access. Enabling 2SV is quick and seamless with just a few clicks.
Once this is mandatory, users will be blocked from logging into Sales Navigator until Two-step Verification has been set up.
Read on to prevent from being locked out of Sales Navigator:
- Each user must enable 2SV — this cannot be set up by admins.
- Users are currently being prompted to initiate 2SV directly in the product daily and will see a 14-day countdown (shown below) two weeks prior to your account’s mandatory date.
- If you haven’t enabled 2SV by your mandatory set up date, you will be blocked from logging into Sales Navigator until it’s been set up.
- Note: 2SV is not mandatory for users logging into Sales Navigator with SSO (single sign-on).
If you are a Sales Navigator Admin or Program Manager, here’s an email template (along with a few resources) you can leverage to notify your team and encourage them to set it up in advance.
If you have any questions regarding Two-step Verification, please visit this FAQ on our Help Center or comment below.
Thank you,
Eva C.
