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Bonjour,

Je suis bloquée sur Sales Navigator. Dans la recherche de prospects, je ne peux rentrer qu'1 filtre et la recherche se bloque (je n’arrive pas à sélectionner un autre filtre). Du coup, je ne peux pas utiliser sales navigator. Comment faire ?

 

Bonjour ​@Roselyne Roland-Gosselin , je vous conseille de contacter notre équipe support qui pourra vous aider. Pour se faire, vous pouvez cliquer sur l’icône ❓(en haut à droite) et sélectionner “Discuter avec l’assistance clientèle” 😊


The issue you are facing in Sales Navigator, where you can only apply one filter and the search freezes when trying to add another, may be caused by several factors, and browser cookies could be one of them. I recommend the following steps to try to resolve it:

Clear your browser’s cookies and cache, as corrupted data can cause problems with the Sales Navigator interface.

Try using Sales Navigator in an incognito/private window or in a different browser to see if the problem persists.

Check if Sales Navigator is up to date and ensure no browser extensions or blockers are interfering with the tool’s functionality.

Make sure you are using the filters correctly, since Sales Navigator allows adding multiple filters to refine your search, and the results update in real time as you add or remove filters.

If the problem continues, it might be a temporary limitation or a bug, and the best option is to contact LinkedIn support for technical assistance.

These actions usually solve common freezing or blocking issues when using filters in Sales Navigator.


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